How do I create an account on SichrPlace?
Creating an account is simple:
- Click "Register" on the homepage
- Fill in your personal details (name, email, phone)
- Verify your email address
- Complete your profile with preferences
- Start searching for apartments!
Is SichrPlace really free to use?
Yes! SichrPlace is completely free for tenants. You can search, view listings, request viewings, and communicate with landlords at no cost. We only charge landlords a small fee for successful bookings.
How does the verification process work?
Every apartment on SichrPlace goes through our rigorous verification process:
- Property ownership verification
- Physical inspection by our team
- Photo and video documentation
- Landlord background check
- Legal compliance verification
What is the smart matching system?
Our AI-powered matching system analyzes your preferences, budget, location needs, and lifestyle to recommend the most suitable apartments. The more you use the platform, the better it gets at understanding your needs.
How do video viewings work?
Our professional viewing specialists conduct live video tours:
- Schedule a viewing appointment
- Our specialist visits the property at the scheduled time
- You join via video call to see the apartment live
- Ask questions and request specific views
- Receive a recorded video for later review
Are payments really secure?
Absolutely! We use enterprise-level security:
- PayPal integration for secure transactions
- Escrow service for deposits
- SSL encryption for all data
- GDPR compliant data handling
- Regular security audits
What if I have issues with an apartment?
We provide comprehensive support:
- 24/7 customer service hotline
- Dedicated account managers
- Mediation services for disputes
- Legal support when needed
- Money-back guarantee for verified issues
How do I report scams or suspicious listings?
Your safety is our priority. Report suspicious activity by:
- Using the "Report" button on any listing
- Contacting our customer service immediately
- Providing all relevant screenshots and communication
- Never sending money outside our secure platform
Can international students use SichrPlace?
Yes! SichrPlace specializes in helping international students, especially those from AIESEC programs. We understand visa requirements, provide document assistance, and offer multilingual support.
Still have questions?
We're here to help! Contact our customer service team through the Customer Service page, and we'll get back to you within 24 hours.
